Service 03 · Medicare annual wellness visits

Annual wellness visits, completed by nurses.

Compact-licensed registered nurses complete the Medicare annual wellness visit by telephone and return finished documentation to your clinic. Your practice supervises and bills.

Priced per completed visitAudio-only, established patientsFinished note, not a transcript

The gap

The visit that pays well and never gets scheduled.

The annual wellness visit is the most reliably ignored money in primary care. It pays well, it costs the patient nothing, and it is the qualifying visit that makes chronic care management enrollment possible. Most practices still complete it for a minority of their eligible panel.

The reason is not that anyone disagrees it is worthwhile. It is that the visit competes for the same appointment slot as sick visits, and sick visits always win. It takes the better part of half an hour to do properly, there is no urgent complaint to anchor it, and it is the easiest thing on the schedule to defer.

A nurse working by telephone does not compete for that slot. The examination room stops being the constraint, and so does the clinician's calendar.

The numbers worth knowing

What a completed visit is worth.

2026 national averages under the Medicare Physician Fee Schedule. Your locality will differ, and these update every January.

Initial AWV
$174
G0438, the first annual wellness visit. 2026 national average under the Physician Fee Schedule, adjusted by locality.
Subsequent AWV
$138
G0439, each subsequent year. The recurring one, and the one most practices leave on the table.
Patient cost
$0
Covered at 100 percent with no coinsurance and no deductible. There is no bill for the patient to be surprised by.
Health centers
G0468
FQHCs and RHCs bill the bundled per-diem under the prospective payment system, with the G-codes reported for tracking.
Audio-only
2027
Telehealth flexibilities permitting audio-only delivery for established patients run through 31 December 2027.
Enrollment on-ramp
CCM
An AWV is a qualifying visit for care management enrollment, which is where the recurring revenue actually is.
Sources · CMS Physician Fee Schedule, 2026 national averages · 42 CFR 410.15 · CMS Medicare telehealth · adjusted by locality
How it works

Four steps, and none of them use your rooms.

01

You send us the list.

Eligible established patients, by last AWV date. We screen for eligibility, check nobody else has billed the visit this year, and put the outreach in a queue.

Eligibility screened
02

A nurse calls the patient.

Health risk assessment, history, medication and provider list, cognitive and depression screening, functional and safety review, and the five to ten year screening schedule.

Every required element
03

You get the finished note.

Structured, complete, and evidenced against each required element. In your chart under a signed BAA where access allows, returned on an agreed schedule where it does not.

Ready to bill
04

Your practice bills it.

The billing practitioner and supervision requirements sit with you, because that is what the benefit requires. We are paid per completed visit, not per attempt.

Per completed visit
Who performs, who bills

The part we will not blur.

The remote-nurse model intersects real supervision and billing rules. Getting this wrong is how a program becomes a repayment.

The supervision nuance, stated plainly. Medicare covers the AWV when it is furnished by a physician, a qualified non-physician practitioner, or by a medical professional or team working under the direct supervision of a physician. Direct supervision means the physician is immediately available to furnish assistance and direction throughout, and since 1 January 2026 that presence may be a virtual one, through real-time audio and video rather than in the office suite.

TULQ's nurses perform the visit and produce the documentation. Your practice holds the supervision obligation and submits the claim. We are telling you this on the money page rather than in a contract appendix because any vendor who implies an outsourced nurse can simply bill a Medicare AWV for you is describing something other than the benefit. See 42 CFR 410.15, or the whole chain of rules written out.

Why it matters more than it pays

The wellness visit is the on-ramp.

The visit itself is worth having. What makes it strategically important is what it unlocks: an AWV is a qualifying visit for chronic care management enrollment, and it is the appointment where a nurse has twenty unhurried minutes with a patient who is not sick and not rushed.

That is the moment the chronic conditions surface, the medication list gets reconciled honestly, and consent for a monthly programme can be explained properly rather than squeezed into the end of a sick visit. Enrollment during a wellness visit converts at a materially different rate from cold outreach, which is why we treat the two services as one pipeline.

The recurring revenue is in care management. The wellness visit is how patients get there.

Common questions

What practices ask about outsourced AWVs.

Can an annual wellness visit be done by phone?

For established patients, yes. The AWV is on the Medicare telehealth list and audio-only delivery is permitted under the telehealth flexibilities, which the Consolidated Appropriations Act of 2026 extended through 31 December 2027. That is what makes a telephone AWV programme possible at all, and it is also why it is worth checking the current CMS telehealth list rather than assuming the position is permanent.

New patients are a different matter and generally still need to be seen in person.

Source: CMS Medicare telehealth
Who can perform and who can bill a Medicare AWV?

This is the compliance nuance that matters most in our model, so we will be exact about it. Medicare covers the AWV when it is furnished by a physician, a qualified non-physician practitioner, or by a medical professional or team working under the direct supervision of a physician.

The billing and supervision obligations sit with your practice, not with us. TULQ's registered nurses perform the visit and produce the documentation; your practice supervises and bills. Any vendor that tells you an outsourced nurse can simply bill a Medicare AWV on your behalf is describing something other than the benefit.

The full chain, rule by rule, is written out on our plain English guide to how the visit gets paid.

Source: 42 CFR 410.15
What is the 2026 reimbursement for G0438 and G0439?

As 2026 national averages, the initial AWV (G0438) pays roughly $174 and each subsequent annual visit (G0439) roughly $138. Both are covered at 100 percent with no patient cost sharing and no deductible, which is why they are one of the few Medicare touchpoints a patient never gets a bill for.

FQHCs and RHCs bill the bundled per-diem G0468 under their prospective payment system, with the standard G-codes reported on the claim for tracking.

Source: CMS Physician Fee Schedule lookup
How does an AWV differ from a physical?

An AWV is not a physical and does not include a head-to-toe examination. It is a structured prevention and risk assessment: a health risk assessment, a review of medical and family history, a current provider and medication list, height, weight and blood pressure, cognitive impairment detection, depression screening, functional ability and safety review, a written screening schedule for the next five to ten years, and personalised health advice with referrals.

Because most of that is history and structured questioning rather than examination, it is well suited to a nurse working by telephone. That is the whole reason this service exists.

Source: Medicare.gov yearly wellness visits
How do you return documentation to our EHR?

Where you can grant delegated access, our nurses document directly in your record under a signed business associate agreement, so the note is already where your biller looks. Where you cannot, we return a completed, structured note on an agreed schedule for your team to file. Either way you receive a finished note with every required element evidenced, not a transcript for someone else to convert.

How does this work for a rural health clinic or FQHC?

The clinical work is identical. The billing is not: RHCs and FQHCs report the bundled per-diem rather than the fee schedule amount, so the revenue arithmetic is different and usually turns on visit volume and completion rate rather than on the per-visit rate. We will model it against your own numbers before quoting.

Source: CMS Information for Rural Health Clinics, January 2026
Why do so few of our eligible patients get one?

Because it competes for the same appointment slot as sick visits, and sick visits always win. The visit takes a clinician the better part of half an hour to do properly, generates no urgent complaint to anchor it, and is easy to defer to a quarter that never arrives.

Moving it to a nurse working by telephone takes it out of that competition entirely. The room is not the constraint any more, and neither is the clinician's calendar.

What does it cost, and how do we know it is worth it?

Priced per completed visit, not per attempt and not per enrolled patient, so we are paid when you have something to bill. Our AWV revenue gap calculator will show you the arithmetic against your own panel and completion rate in about thirty seconds. Bring the result to the call and we will run it against your actual locality.

Sources

Where these figures come from.

Sources

Payment amounts on this page are 2026 national averages under the Medicare Physician Fee Schedule. They are adjusted by locality and updated each January, so check the CMS fee schedule lookup for your own carrier before modelling on them. Nothing here is billing, coding, or legal advice for your practice. Reviewed August 2026.

Next step

Bring your panel, we will bring the arithmetic.

Tell us how many Medicare patients you have and roughly what share got a wellness visit last year. We will show you the gap in dollars at your own locality, and what closing it would cost.

Founder · CEO · President
Michael Chavez Ross
michael@tulq.health
Clinical Director · RN, BSN
Jayson Forrest Minagawa
jayson@tulq.health
Program design & compliance

Visit workflow, supervision model, and a sample completed AWV note.

Ask and we will send it the same day, with the reimbursement figures run against your own locality rather than a national average.

Get in touch