A 24/7 telephone nurse triage line for the health centers, hospices, home health agencies, and practices required to have one. Calls are answered the moment they connect, triaged by licensed RNs on Schmitt-Thompson protocols, and documented for your compliance file.
Whether the call comes after the clinic closes, on a weekend, between visits, or in the middle of the night, it's answered the moment it connects. AI assisted intake collects the chief complaint and caller details, then routes the call to a licensed RN, who triages on the same Schmitt-Thompson protocols that 95% of U.S. medical call centers use. Every encounter ends with a disposition and is documented, EHR-ready.
The call ends with a plan, not a transfer.
TULQ Care · nights, weekends, and the gaps between
Built to satisfy both the compliance officer signing the contract and the patient on the other end of the call.
Enrolled citizen of the Snoqualmie Tribe, the source of the name TULQ, and a former Vice Chairman of its Tribal Council. Worked on Capitol Hill in Washington, D.C., on keystone healthcare and public-interest legislation, and spent three years helping manage a community Health and Wellness clinic, the operational grounding behind how TULQ runs a line.
Eleven years and a dozen ICUs deep: Level 1 trauma, cardiovascular intensive care, travel assignments across the country. He has delivered hospital-level care into patients' homes as lead nurse for a telehealth company, answered every emergency alarm as the rover RN inside a supermax prison, and held the line through the COVID surge. Most recently he ran a 142-bed skilled nursing facility as its Unit Manager and MDS Coordinator.
TULQ is built for the provider organizations that, by regulation or accreditation, must have a licensed nurse reachable around the clock, and for the patients on the other end of the call.
FQHCs, Look-Alikes, and Rural Health Clinics that must demonstrate after-hours coverage. A nurse line that triages, with EHR-ready documentation.
Agencies where 24-hour nurse availability is a federal Condition of Participation. Flat monthly coverage that keeps the on-call field nurse asleep.
Small hospitals carrying a 24/7 emergency-coverage obligation without a physician on-site overnight. Nurse triage is the practical answer.
Direct primary care, pediatric, and OB/GYN practices that promised after-hours access and can't sustain it on a physician's cell phone.
TULQ is built around the regulations that make a nurse line mandatory, not retrofitted to look the part.
When a buyer is required by statute or accreditation to have a 24/7 nurse line, the line has to triage and document it. TULQ is built to demonstrate compliance, not just answer the phone.
Eleven years across ICU, telehealth, corrections triage, and SNF leadership. A clinical director who has worked every setting the calls come from.
The same evidence-based protocol framework 95% of U.S. medical call centers use, paired with flat monthly pricing instead of per-call billing.
The numbers below are why the line exists. They are not decoration.
TULQ takes its name from tultxʷ, which means the confluence of two rivers in Lushootseed, the language of the Snoqualmie People, the heritage of our founder. We kept the name because the work itself is a confluence.
That is what TULQ is built to be: the line that picks up when the clinic is closed, and already knows the protocol. That is how a missed call stops being a missed outcome.
Read the full storyFor clinical directors, compliance officers, and partnership inquiries: reach out directly. We answer our own phones.
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